| WELCOME TO KEAN
SLATERS
For the past 20 years KEAN SLATERS (Dundee) Ltd has been
building a reputation for quality and reliability. Now, with the
move last month into new, custom-built premises at Herons Lane,
Lochee, up-to-date information systems, along with larger storage
and mechanical handling facilities, will enable the firm to offer
even better customer service than ever.
And that won't be easy, considering a recent
independent survey carried out on behalf of Dundee Trading Standards
indicated that overall customer satisfaction with the service provided
by Kean Slaters was 98.5%.
This
was done under the auspices of the Dundee Trusted Traders scheme,
set up last year to assess the work of companies and weed out "cowboys".
It includes not just the standard of the actual work, but, for example,
how tidy the premises were left afterwards and the attitudes of
the workmen doing the job.
The company, a member of Scottish Building
and Scottish Master Slaters, as well as being registered with SEPA
and the Construction Industry Training Board, also sends out its
own questionnaire to customers to ensure high standards are always
maintained.
Kean Slaters undertakes a wide range of
roofing work, from cleaning out and replacing rhones to completely
re-roofing houses, factory buildings and larger types of industrial
type contracts and grant work. There's also a 24-hour emergency
call out service.
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