"The secret of our success is and always will be quality workmanship and satisfaction guarantee."

KEAN SLATERS BUILDING SERVICES

Kean Slaters (Dundee) Ltd have moved into their new offices and yard at Heron Lane, Lochee. Creating greatly enhanced facilities for all employees and opportunities to improve customer service through up to date information systems. Larger storage and mechanical handling facilities will also assist in improving on the company's already established reputation for quality and reliability.

The company has successfully built up a reputation over the past twenty years for quality work and only employ time served craftsmen. The founder of the company Charlie Kean was one of the first people in Tayside to start with the assistance of the Prince's Scottish Youth Business Trust (PSYBT). He started working with his father Charlie Kean Senior, also a Master Slater, who taught him the skills of the trade before branching out on his own.

Twenty years later the company has also grown into one of the largest roofing company's in Tayside and still has a 24 hour emergency call out service covering Dundee, Perth, Fife and Tayside. During this period the company has also picked up it's fair share of awards being voted the Scottish Roofing Contractor of the Year and recognition for its ornate slating work on buildings such as Bank of Scotland, Pitlochry Dundee Crematorium etc.

Twenty years later the company has also grown into one of the largest roofing company's in Tayside and still has a 24 hour emergency call out service covering Dundee, Perth, Fife and Tayside. During this period the company has also picked up it's fair share of awards being voted the Scottish Roofing Contractor of the Year and recognition for its ornate slating work on buildings such as Bank of Scotland, Pitlochry Dundee Crematorium etc.

The company undertakes a wide range of roofing work from cleaning out and replacing house rhones to completely re roofing houses, also carrying out contract maintenance work on factory and church buildings, and larger types of industrial type contracts. The company employ various methods of reporting on problem areas for clients such as submitting photographic evidence when necessary. Quality control procedures such as Risk Assessments and Hazards and Method Statements are also a regular feature of customer service offered by the company.

The company is registered member of Scottish Building and also the only registered member in Dundee of Scottish Master Slaters. Additionally, the company is also registered with SEPA and CITB. More recently and to promote the quality aspects of the business the company has joined the Dundee Trusted Traders scheme primarily set up to independently assess the work of companies and weed out the "Cowboys". A recent report from the independent trading standards survey carried out by Dundee Trading Standards indicated that customer satisfaction with the service provided by Kean Slaters was overall 98.5%.